Returns & Exchanges

Start a return/exchange

Our Return Policies

Underwear and Sleepover Shorts

For hygiene reasons (it’s period underwear, afterall) we don’t accept returns on any Knixteen panties. However, we want everyone who tries out Knixteen to not regret it. If you are unsatisifed with your order, please contact our customer service team at and we will do our absolute best to help you out!


The following items are not eligible for return or exchange: Free promotional swag, e-gift cards, and items purchased from a third-party seller.

Common Return Questions

Feel free to send us an email at